How long does shipping take?
All Diamonds from the Sky orders are made to order so please allow 10 business days production time + shipping time (1~3 days) for the piece to reach you. Each product is shipped by Australia Post (express post) and require a signature upon delivery. Please note, we do not deliver on Saturdays or Sundays.
Can I track my order?
Yes, a tracking number will be provided in an email once the item has been shipped.
Is my ring insured during shipment?
Yes, until the ring is marked as delivered, it is insured at its full retail value.
Do you require a signature upon delivery?
All Diamonds from the Sky orders require a signature upon delivery, there are no exceptions!
Do you ship internationally?
For customers outside Australia, we do ship all the products internationally with additional shipping charge. Before you make an order, please contact us to confirm the shipping fee. Please note the customer is responsible for all duty/custom fees associated with the purchase.